ABOUT ME

👋🏾 Hi, I’m Mikal Hayden-Gates-an Operations & Automation Specialist who helps teams work smarter by turning repetitive, error-prone tasks into seamless, scalable systems.
I design and deploy end-to-end automation that bridges people, data, and platforms—whether that’s connecting APIs across cloud services, embedding AI into daily workflows, or rebuilding legacy processes from the ground up. My solutions are built with tools like n8n, Python, and AWS, but they’re driven by a simple goal: reduce friction so teams can focus on what matters most.

My experience spans financial services, nonprofit operations, and workforce development, giving me a versatile lens for solving real-world process challenges, whether it’s accelerating data delivery, streamlining e-commerce operations, or transforming legacy reporting into live intelligence.

I believe great operations aren’t just efficient, they’re adaptable, transparent, and empowering.

Want to see how I solve real-world operational challenges?
↳ 📂 Explore my projects.
↳ 💬 Let's connect!

SKILLS

🛠️ Core Compentencies

  • AI & Automation Design: End-to-end n8n workflows, API integrations (REST/webhooks), human-in-the-loop systems, scalable architecture
  • Data Analysis & Insights: Excel (pivot tables, advanced formulas), SQL, Power BI, trend analysis, storytelling with public health & business data
  • Process Optimization:  End-to-end automation (n8n) workflows, API integrations, error handling, scalable system architecture.
  • Business Systems Integration: ERP/HRIS administration, CRM platforms (Hubspot), e-commerce (WooCommerce/Stripe), CMS (WordPress/Bricks)
  • Cross-Functional Collaboration: Agile sprints, requirement gathering, documentation, training, and iterative feedback loops

💻 Tools & Platforms:

  • Automation & Integration: n8n • Zapier • RPA concepts • REST APIs • Webhooks
  • AI & LLMs: OpenAI API • Google Gemini • Groq • Hugging Face • Prompt Engineering  
  • Data & Analytics: Excel • SQL • Power BI • ETL Concepts • Data Visualization
  • Programming & DevOps: Python • JavaScript • Git • Docker • Terraform • AWS
  • Business Systems: WooCommerce • Airtable • WordPress • GetLate • CRM/HRIS platforms (Hubspot)